FAQ

Delivery & Returns

COVID-19 Update 

Our on-site shop remains open between 1100 & 1400 (Monday - Friday) for a quick 'pickup' of your favourite rums, gins or cyder (if you're local of course!)

Our online shop is always open and taking orders, with free delivery around the Portsmouth area.

Free Delivery

Live in a PO postcode? We will deliver to you for free during this lockdown. Discount applied automatically at checkout. 

Issue with your order? 

We take complaints and issues with our products very seriously, and we constantly strive for excellence.

Send us a message on any of our social media pages, or just send us an email through our contact page and we will get back to you as quick as possible!

Tours

COVID-19 Update 

Following the Governments update on the release from lockdown we're delighted to be able to open up again for tours from 18th May, with social distancing, and then at full capacity from 22nd June.

 

How to change / cancel your tour

Click here and send us an email, and we will get back to you within 48 hours.

Portsmouth Distillery Club

We are still working to get the 'Club' Set up... Check back here soon and we will have more!

Get in touch

Use the contact form on our contact page, or send us an email by clicking here...

Social Media Giveaways

There are no active giveaways at the moment. Check back here once we are running one!